dork dork 777 [ at] google mail [dot] com Get rid of the spaces, replace [at] with @ and [dot] with . and send me your help request. Helpful info is - Why you are contacting me Your PSP's firmware If it's a problem: When it started What you did which made it start What steps you have taken to fix it yourself If you don't know what to say for any of these, don't worry, just send the info you've got. Don't worry if you don't know how to say something without sounding rude, stupid or ignorant, just tell me in your own words. Even if your question is as silly as 'how do I turn my PSP on?', don't be afraid to ask - everyone has to start somewhere!